Policy


Information Management, Privacy and Security


Effective Date: 15 Feb 2018

Incident Response Plan and Policy


1. Purpose

The purpose of this Incident Response Plan and Policy is to establish a structured and systematic approach to identifying, managing, and mitigating security incidents at Igile Technologies India Pvt Ltd. This plan aims to minimize the impact of security incidents on the company's operations and data, ensure effective communication and coordination during an incident, and support compliance with regulatory requirements.

2. Scope

This policy applies to all employees, contractors, and third-party service providers at Igile Technologies India Pvt Ltd who may be involved in or affected by security incidents. It covers all types of security incidents, including data breaches, malware infections, unauthorized access, and other cybersecurity threats.

3. Definitions

4. Incident Response Team (IRT)

5. Incident Response Process

6. Severity Levels and Matrix

7. Service Level Agreements (SLAs)

8. Communication

9. Training and Awareness

10. Policy Review and Updates

11. Compliance

12. Responsibilities